Frequently Asked Questions (FAQ)

❓ Are your perfumes original?

We offer carefully selected Mastergrade (1:1) premium-quality perfumes that closely match the scent, bottle, and packaging of the original fragrances, providing an excellent fragrance experience at an affordable price.

❓ How long does delivery take?

• Inside Dhaka: Usually 1–2 business days.

• Outside Dhaka: Usually 2–5 business days, depending on your location.

❓ Which payment methods do you accept?

We accept bKash, Nagad, Rocket, Bangla QR, Direct Bank Transfer, and Cash on Delivery (where available).

❓ How can I place an order?

Simply order through our website, send us a message on Facebook, or contact us via WhatsApp. Our team will confirm your order before dispatch.

❓ Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available in selected areas across Bangladesh.

❓ What if I receive a damaged or incorrect product?

Please contact us within 24 hours of receiving your order with clear photos or videos. We'll review the issue and provide a solution according to our replacement policy.

❓ How should I store my perfume?

Keep your perfume in a cool, dry place away from direct sunlight, heat, and humidity to maintain its quality and longevity.

❓ How can I contact customer support?

You can reach us through Facebook Messenger, WhatsApp, phone, or email during our business hours. We're always happy to help!